Lyonsdale Homes

NEW HOME WARRANTY

Home Care

We’re so glad that you trusted us to build your dream home!

At Lyonsdale Homes we know that choosing a house and moving in, is just the beginning of the home owner journey. So as part of our continuing commitment to you and your new home, feel free to contact us for any information or questions you may have about your home.

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Home Care Program

Buying a new home is exciting – it’s not something you do everyday. Buying a new home can also be a little daunting. Our Lyonsdale Home Care team is here to help you settle into your new home smoothly.

Before you move in, a member of our Home Care team will walk you through an orientation of your new home. From the basics, such as operating and simple maintenance, to the finer details like humidity fans and water shut-offs — we will make sure you’re comfortable with all things related to your new home. During your orientation, we will also make note of anything we can make better in your home before you move in.

It's All Yours!

Once your home is ready for you to move in, a member of our Lyonsdale Home Care team will meet you for the hand-off of your new set of keys. This is often referred to as your “key pick-up”. It’s a big day. You’re now set to move in and start making a Lyonsdale Homes new home, your home.

And, of course, we’re always nearby should you have a question or need any help.

New Home Warranty Program

The Lyonsdale Homes New Home Warranty covers the first 10-years of your Lyonsdale Homes home ownership and is commonly referred to as a “2-5-10 year warranty.” We work to make the the transition to you as seamless as possible. With a 2-3 hour walkthrough, we review each feature with you in detail and make sure any final questions are answered. When you arrive at your new home, you shouldn’t be wondering about any loose strings. We deliver your appliance manuals, hard copies of any warranties and a record of all of your product selections into one convenient package so you have all that you need in one place. Moving forward, anything you need, we’ll make sure to help you find what you need.

2 Year Coverage

The first year of your warranty covers all items related to the materials and workmanship of your home, from drywall to appliances. Any defects to the materials and workmanship supplied for distribution systems such as plumbing, electrical wiring, heating, ventilation and air conditioning (HVAC) are also covered for the first two years.

5 Year Coverage

Your home’s building envelope is covered for defects for up to five years. The envelope defects covered include those which permit unintended water penetration that could, or do, cause material damage to the home.

10 Year Coverage

Structural defects warranty covers any defect in materials and labour that results in the failure of a load bearing part of the home, and any defect which causes structural damage that materially and adversely affects the use of the home for residential occupancy. This warranty is good for ten years.

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Warranty Request

Please contact us to request service under our New Home Warranty Program, or if you have any other warranty related questions that we might be able to clear up for you.